Support options

Contact the free 24-hour Mental Health Central Access Point on 0808 8003302 if you require urgent mental health support for yourself or a colleague.

Website: www.leicspart.nhs.uk/mental-health/

Amica is a counselling and psychological support service for UHL colleagues. Our contact phoneline is available 24 hours a day. We provide dedicated one-to one counselling, offered face-to-face, online or by telephone. 

To contact:

Live Chat function available on website from 1pm – 5pm, Monday – Friday

If you would prefer to speak to someone outside UHL, you can contact The Guardian Service. This is an independent, confidential, impartial and non-judgemental service to support you to speak up when you have work-related concerns and do not feel you can raise them with your manager, or internally within UHL.

The service is available 24 hours a day, 7 days a week, 365 days of the year, and is free to all UHL colleagues, trainees and volunteers.

Your dedicated Guardians are Rachel Moss and Sheela Kaya.

Members of the Chaplaincy are available to colleagues and UHL volunteers to provide a confidential listening ear. They provide informal pastoral support rather than formal counselling.

If you work for UHL or are one of our volunteers, we are here for you.

We provide a confidential ’Listening Ear’. If at any time you would like to speak to a Chaplain or our non-religious Pastoral Carer, please get in touch. You can simply attract our attention around the hospitals, or you can contact the Chaplaincy team.

Phone: 01509 564218 Monday to Friday, 09:00 - 17:00

You can leave a message out of hours and a Chaplain will deal with it the next working day.

TRiM is a trauma-focused peer support system designed to help people who have experienced a traumatic, or potentially traumatic, event that covers a wide scope.

If you saw or were involved in a traumatic incident or accident, or if you have witnessed or been a victim of an assault - either at work or outside of work - you can access support from one of our trained TRiM practitioners.

You will be contacted within two working days.

David Sutcliff - david.sutcliffe@uhl-tr.nhs.uk

Dennis Cave - dennis.cave@uhl-tr.nhs.uk

Available Monday to Friday 10.00-15.00

The helpdesk should be contacted for all advice on Employee Relations matters, such as. disciplinary issues, resolution – formerly known as grievance, sickness absence, performance management and general advice on People Services, policies and procedures. The team will escalate to the People Partner or Assistant People Partner assigned to your department or CMG as needed.

Phone: 0116 258 5495